Why Won't My Drivers Do What I Need Them to Do?
May 6, 2024
Matthew P. Betz, a Strategy Partner of ABA Technologies, writes about common mistakes preventing change in driving behavior and strategies that get results. Over a 50-year career, Betz has had many fleet industry sales roles and recently retired as a fleet manager at DTE Energy.
"I have had thousands of conversations with people responsible for the management and safety of the world’s largest fleets... though the content of these conversations has changed over time, one sentiment remains constant. Leaders at different levels and across industries often ask: 'With everything I’ve implemented at this organization, why haven’t I had a positive impact on my drivers’ behavior?'"
He has served various roles with the AFLA and NAFA associations and is a frequent presenter at NAFA’s Institute and Expo. He is presently president of the AFLA board of directors and chair of the 2024 Global Fleet Conference. In this article, he addresses common mistakes and suggests strategies that have proven to work.
This article was authored and edited according to Automotive Fleet's editorial standards and style. Opinions expressed may not reflect that of Automotive Fleet.